Overview:
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading global omnichannel retailer of Sports Fashion and Outdoor brands. The Group now has over 3,000 stores across 38 territories with a strong presence in the UK, Europe, North America and Asia Pacific. In addition, we operate over 200 JD Gyms nationwide.
Description
This role is about supporting and improving teams through servant leadership & coaching. Delivering technology solutions at pace for stakeholders, exceeding customer expectations and incrementally delivering value.
As a single-threaded leader, you will be obsessed with optimising an engineering organisation through systems thinking and data to remove bottlenecks and accelerate product delivery.
Responsibilities:
You can expect to collaborate with:
- Business stakeholders and users
- Infrastructure and support teams
- Diverse teams across multiple sites and locations
Your responsibilities will include:
- Balancing long-term tech strategy with short-term operational excellence
- Deeply understanding costs and trends to operate efficiently at scale
- Building high-functioning teams
- Upholding the high engineering bar expected in JD Technology
- Fostering a culture of continual improvement and critical feedback
- Identifying and removing team impediments
- Providing architectural, process and technical guidance
- Facilitating, presenting and resolving conflicts
- Supporting change management, incidents and OOH
Experience:
- You’ll have a technical background, but won’t be coding
- Evidence of organisational design with a mastery of matrix orgs and Team Topologies
- Managing offshore and third-party development teams
- Experience in retail will help you acclimatise to the pace of the organisation
- A systems thinker who can find and remove the bottlenecks
- A thorough understanding of XP and Agile principles
- The ability to inspire, support and hold others accountable
- A proven track record of delivering industry-leading software with an appreciation of architectural patterns and trade-offs
- In-depth experience of CI and CD pipelines
- Familiarity with AWS cloud
- Experience of MACH and event-driven architectures (with Shopify as a bonus)