Assistant General Manager

HARLOW

Gyms
April 3, 2025

Role overview:

This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager. We're looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

· Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.

· Responsible for adhering to and maintaining the JD Gyms Brand Standard.

· Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.

· Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.

· Hold regular team meetings to aid development and keep everyone updated.

· To work towards and aim to achieve all sales and membership targets that are set.

· To drive and maximise secondary spending revenue.

· To ensure the whole of the gym facility is of the highest standard of cleanliness.

· Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.

· To ensure uniform standards are being adhered to by all team members and yourself.

· To always deliver outstanding member service.

· To help create an environment where the team enjoy themselves whilst at work.

· To always be an ambassador of JD Gyms.

 

Skills and Experience:

· Must have a proven and successful track record of management experience within a leisure related industry.

· Must be passionate about customer service and be an inspirational leader in the way they manage.

· Must be qualified to at least Level 2 Gym Instructor

· Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.

· Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.