Responsible To: People Partnerships Co-Ordinator 

Department: People Services

Location: JD Sports Fashion PLC, Hollins Brook Way, Pilsworth, Bury, BL9 8RR.

Hours: 40 Hours per week.

Working in a large project team of SME’s, implementing a new Human Resources system for more than 26k employees. Working closely with the Programme and Project Managers to maintain key administrative duties.

Key Duties/Responsibilities:

• Schedule meetings
• Record meeting minutes, actions and decisions
• Maintain action log, adding new actions and updating existing ones
• Calendar/Diary management
• Stakeholder communication
  • Summarising key project updates accurately
  • Monitor action updates and identify potential risks
• Assist the HRIS support desk by answering end user queries by phone and via a ticket system
• Reviewing tickets and categorisingthem for analytic purposes

Skills/Experience/Knowledge needed:

• Good attention to detail
• Previous experience of working as part of a team
• Experience of working in a fast-paced environment
• Ability to work on own initiative as well as part of a team
• Strong communication skills both written and verbal
• Strong proven experience of customer service delivery
• Experience in use of Microsoft packages including:
  • Teams
  • Word
  • Excel
  • PowerPoint
  • Outlook